Premium Support Package

310-2502

£795.00

Our commitment to you is to minimise your downtime and support you every step of the way.

Looking for another support package? Try our Essential or Advanced options –

Essential Support Package

Advanced Support Package

We also offer bespoke packages. Contact our team for advice or a quote.

Description

Technical support is always just a phone call away. We offer a variety of support options to help you get the best out of your system.

Your PREMIUM package means you can take advantage of the following support options:

  • Unlimited Telephone Support
  • Unlimited VNC Remote Support
  • Response to your query within 6 Business Hours
  • Dedicated Case Handler (per case)
  • Cover for 1 Site Address
  • Hotswap Warranty
  • 3 working day turnaround excluding carriage for repairs
  • 1 Day onsite training session (UK Mainland (150 miles)
  • Cover for 12 Months from date of purchase